Managing Missions

tip

Before creating a mission, ensure you have setup any attributes, quizzes or segments that you want to use.

Creating a Mission

To create a mission, follow these steps:

1. Navigate to the Gamification section of the dashboard.
2. Click on the Missions tab
3. Click on the Create Mission button to open the mission creation page.

4. Fill in the required fields:

   • Mission ID (autogenerated): A unique identifier for the mission. This should not contain spaces or special characters.
   • Mission Name: A friendly name for the mission. This is what will be displayed in the dashboard.
   • Description: Describes the purpose of the mission.
   • Auto Enrol: Toggle whether users should be auto enrolled into the mission
   • Status: Toggle between Draft and Active
   • Entry Criteria: Define the rules that determine which users will be entered into this mission. You can use attributes, events, and other criteria to create complex rules.

   

   • Trigger Event (Required): The event that will trigger the mission enrolment. This could be an action taken by the user, such as completing a mission or having an attribute value change.
   • Conditions: Define the conditions that must be met for a user to be included in the mission. You can use logical operators (AND, OR) to combine multiple conditions.
     • Filters: Select the filters that will be applied to the incoming event. For example, if the triggering event is "mission completed," you can filter by mission ID or user ID.
     • Queries: Define the queries that will be used to evaluate the conditions. This could include checking attribute values, membership of other segments, or other criteria.

   

5. Once the entry criteria has been configured, click the Continue button, located in the bottom right corner

6. This will move you on to Objective creation

Creating Objectives

To create a mission objective, follow these steps:

1. Click on the Add objective button, located in the top right

2. Fill in the required fields:

   • Display Name: A friendly name for the mission objective. This is what will be displayed in the dashboard.
   • Description: Add a brief description of the objective.
   • Goal (Required): Select a goal from the dropdown. This can be a number of different events. For Example; When a user completes a quiz
   • Conditions: Define the conditions that must be met for the goal to be met. You can use logical operators (AND, OR) to combine multiple conditions.
     • Filters: Select the filters that will be applied to the incoming event. For example, if the triggering event is "user completes a quiz" you can filter by quiz ID.
     • Queries: Define the queries that will be used to evaluate the conditions. This could include checking attribute values, membership of other segments, or other criteria.
   • Reward: Using the dropdown, select from a variety of rewards. For example; If you select "Increase a User's Attribute" you can enter an attribute ID (configured in the attributes section) and a number to increase by